- Avoid the temptation of thinking, “it’s easier if I do it myself!”
- Everyone has a different work style and different ways of approaching and solving problems. Don’t get upset if it is not done “my way”. The results may be the same.
- Don’t assume that everyone understands. Put important things (especially “due” dates) in writing.
- Don’t try to control everything. You will go crazy!
- Give up your old role. Being a manager means a new way of thinking and doing.
- Hang around! Your staff wants your visible presence and availability to troubleshoot problems.
- Learn the art of “constructive criticism” and “gentle confrontation.”
- Often there are no bad employees. Problems lie in the system in which they are working. Take a “systems” approach.
- When you first come to your new job, listen to what your predecessor says about your individual staff members, but remember, one person’s vinegar can be another’s honey!
- Always make your boss look good!
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